Post by Sweet Meat aka CC on Aug 4, 2006 13:10:37 GMT -5
..."Every Foo' In the City Calls CC's Extension and Get On Her Damn Nerves Today" Day! 
Scenario 1: Phone rings and I pick up - a lady with a very horrible stutter is askin' about registerin' for a workshop. I explain to her that evidently she's dialed the wrong extension because I know NOTHIN' of a workshop that's comin' up next month (although my bosslady has been guilty in the past of accidentally not informin' me that peeps would be callin' my number to register for a past workshop). However, when the lady reads off both numbers on the flyer she received in the mail that's when I explained that she dialed my extension or was either transferred to my extension by mistake but I could direct her to the correct number. Instead of sayin' okay and thanks and perhaps I'm sorry even, this batch barely gets out "well you should have a schedule of what goes on each month anyway." I had to take a deep breath before answerin' and callin' her somethin' that woulda been mean in reference to her speech impediment and tell her that unless it's a workshop centerin' around the job I do, then no I wouldn't have a schedule especially since you have been given this extension by mistake and for the 2nd time I can transfer you to the correct one. Then she manages to get out an okay and thank you; but before I actually allowed her to finish sayin' thank you, I hit the transfer button because she had got me a lil' heated.
Scenario 2: I get anotha call that was somehow sent to me in error. It was some chick callin' from a payphone to ask for a number to a shelter and since I didn't have a phone book nearby and didn't want to have her wait while I get it and THEN look up the number, I ever so nicely told her that I'd send her to the correct person who would have the number. This ungrateful batch has the audacity to say "what the hell is up with me gettin' transferred all ova the place?" Me -
at the phone before she hears a dialtone. Okay, so that was mean, but if I'm goin' out of my way to help you when your dumbazz is sent to the wrong number anyway, you betta be grateful b/c you're already assed out with nowhere to stay and I know if I was homeless or about to become homeless and if someone isn't talkin' to me like I'm a piece of crap and tryin' to help as best as they can well then I expect the same in return.
Scenario 3: Some chick calls to be placed on a waiting list and when I inform her that our list is long but I can give her a number to anotha agency that may be able to help her she agrees to it. Now I KNOW I told her to hold on for a quick sec so I could grab the phone book (since I'm back at my own desk this time) and look the number up for her. After about 1 or 2 seconds this heffa impatiently says "what's the number?" I snapped right back at her and said "I told you I have to look up the number, bitch(...okay, so I didn't call her this, but that's what I was thinkin')". Aight...I quickly got her ass off the phone when I did give it to her without waitin' to hear a thank you (don't know if she was gonna say it or not b/c I didn't give her time to if she was).
Scenario 4: I'm back in anotha section of the buildin' at main reception area when anotha chick calls in to see someone about the services she had signed up for. Okay, we go by clients' last names so we'll know the correct worker to transfer them to. I ask for her name and she gives me her first name (which is a very popular first name) and so then I ask for her last name so I could transfer her. This dummy says "No, I juss need to know where my name is on the list for what I signed up for". I sit lookin' like this
for about 3 seconds before I tell her to just call back in 5 minutes since the lady I was coverin' for would be back from lunch and be able to tell her where she was on the list. I mean how DUMB was this foo' to think that someone would be able to look up her first name that a gazillion otha females on the list may have without puttin' a last name with it so your name could be found quickly?
::sigh::
Scenario 1: Phone rings and I pick up - a lady with a very horrible stutter is askin' about registerin' for a workshop. I explain to her that evidently she's dialed the wrong extension because I know NOTHIN' of a workshop that's comin' up next month (although my bosslady has been guilty in the past of accidentally not informin' me that peeps would be callin' my number to register for a past workshop). However, when the lady reads off both numbers on the flyer she received in the mail that's when I explained that she dialed my extension or was either transferred to my extension by mistake but I could direct her to the correct number. Instead of sayin' okay and thanks and perhaps I'm sorry even, this batch barely gets out "well you should have a schedule of what goes on each month anyway." I had to take a deep breath before answerin' and callin' her somethin' that woulda been mean in reference to her speech impediment and tell her that unless it's a workshop centerin' around the job I do, then no I wouldn't have a schedule especially since you have been given this extension by mistake and for the 2nd time I can transfer you to the correct one. Then she manages to get out an okay and thank you; but before I actually allowed her to finish sayin' thank you, I hit the transfer button because she had got me a lil' heated.
Scenario 2: I get anotha call that was somehow sent to me in error. It was some chick callin' from a payphone to ask for a number to a shelter and since I didn't have a phone book nearby and didn't want to have her wait while I get it and THEN look up the number, I ever so nicely told her that I'd send her to the correct person who would have the number. This ungrateful batch has the audacity to say "what the hell is up with me gettin' transferred all ova the place?" Me -
at the phone before she hears a dialtone. Okay, so that was mean, but if I'm goin' out of my way to help you when your dumbazz is sent to the wrong number anyway, you betta be grateful b/c you're already assed out with nowhere to stay and I know if I was homeless or about to become homeless and if someone isn't talkin' to me like I'm a piece of crap and tryin' to help as best as they can well then I expect the same in return.Scenario 3: Some chick calls to be placed on a waiting list and when I inform her that our list is long but I can give her a number to anotha agency that may be able to help her she agrees to it. Now I KNOW I told her to hold on for a quick sec so I could grab the phone book (since I'm back at my own desk this time) and look the number up for her. After about 1 or 2 seconds this heffa impatiently says "what's the number?" I snapped right back at her and said "I told you I have to look up the number, bitch(...okay, so I didn't call her this, but that's what I was thinkin')". Aight...I quickly got her ass off the phone when I did give it to her without waitin' to hear a thank you (don't know if she was gonna say it or not b/c I didn't give her time to if she was).
Scenario 4: I'm back in anotha section of the buildin' at main reception area when anotha chick calls in to see someone about the services she had signed up for. Okay, we go by clients' last names so we'll know the correct worker to transfer them to. I ask for her name and she gives me her first name (which is a very popular first name) and so then I ask for her last name so I could transfer her. This dummy says "No, I juss need to know where my name is on the list for what I signed up for". I sit lookin' like this
for about 3 seconds before I tell her to just call back in 5 minutes since the lady I was coverin' for would be back from lunch and be able to tell her where she was on the list. I mean how DUMB was this foo' to think that someone would be able to look up her first name that a gazillion otha females on the list may have without puttin' a last name with it so your name could be found quickly? ::sigh::
5:00 BETTA HURRY UP AND GET HERE AND I PRAY I DON'T GET ANYMO' DUMB-AZZ CALLS!
Hope things work out for you as well with what you're goin' through. 
As for me...I'm so happy rite now I feel like I'm floatin'!!! 
Soooooo...I'on't know what tomorrow or the rest of this week holds for me both at work and outside of work, but after what I experienced a few minutes ago (as well as with God's help of course) I'm not gonna let nothin' get me down for the rest of this week and the weeks to come! 